![]() To get your students prepared for the LockDown Browser quiz, please refer to this link for a PDF file that contains instructions for downloading, installing and how to launch Lockdown Browser to take a quiz/exam. In the event of any technical issues that require Help Center (WiFi/account issue) or eLearn (eLearn/Respondus LockDown issue) attention, please contact Help Center at 6828 0123 or eLearn at 6828 0306 (or if the quiz is conducted during office hours (Monday to Friday, 8:30 AM to 6 PM, excluding Public Holiday). In general, if any of your students encounters technical issue (with Respondus LockDown Browser) during the quiz, you can advise the student to force restart his/her machine and re-login to continue taking the quiz. You are welcome to attend the quiz workshop (conducted for faculty by eLearn team) to learn more on the quiz setup and troubleshooting of Respondus LockDown Browser. If you wish to run the quiz yourself, you can make use of Exam Buddy (refer to the guide here for more information) to view your students’ status/progress during the quiz.
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